We discuss how real-world user experience work is often messy, imperfect, and constrained compared to the ideal scenarios described in textbooks. He outlines several common constraints like tight deadlines, inadequate funding, and stakeholders who just want to check boxes rather than make meaningful changes based on feedback. However, there are still things UX practitioners can do even with constraints, like informal discussions or small lab studies to gather initial feedback and ideas. The key is managing expectations that real work will not be perfect and setting realistic goals based on available time and resources.
Text Transcript: https://web.cs.manchester.ac.uk/zzalszsh/podcast/16-Chapter-17.txt
PDF Transcript: https://web.cs.manchester.ac.uk/zzalszsh/podcast/16-Chapter-17.pdf
Subtitles : https://web.cs.manchester.ac.uk/zzalszsh/podcast/16-Chapter-17.srt