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Title: People Skills
Subtitle: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Author: Robert Bolton
Narrator: Jonathan Todd Ross
Format: Unabridged
Length: 12 hrs and 7 mins
Language: English
Release date: 12-13-16
Publisher: Simon & Schuster Audio
Ratings: 4 of 5 out of 20 votes
Genres: Self Development, Communication Skills
Publisher's Summary:
Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you....
People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
People Skills will show you:
Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
