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Title: What Makes Difficult People Difficult?
Subtitle: A Guideline on How Best to Deal with Them
Author: Ronald Smith
Narrator: Violet Meadow
Format: Unabridged
Length: 1 hr and 29 mins
Language: English
Release date: 02-06-15
Publisher: Speedy Publishing LLC
Ratings: 3.5 of 5 out of 5 votes
Genres: Self Development, Communication Skills
Publisher's Summary:
Books can serve as gateways into alternative modes of behavior and consequently of living. Dealing with difficult people is something one can never avoid completely, and this is why such a book would provide tools and patterns for those possessing skills other than those belonging to the social or day-to-day human interaction category. It can teach calming techniques for both the difficult person and its interlocutor during and post interaction, approaches to difficult situations, and methods of reducing the tension in both the situation and the difficult person.