“Nobody has ever gone from slavery to freedom with the slaveholder cheering them on.” -Edwin H. Friedman
Summary: Directness in communication clears out all kinds of confusion. Unfortunately, lots of people benefit from that confusion. And even though their explanations are very logical, they’ll sound very reasonable. It takes a leader with directness and a lack of concern for what seems reasonable to cut those people off at the knees and get the culture moving to a healthier place.