Communication.
You see, each generation has different ideas, opinions, tactics, styles and preferences of technology they use when running a successful bookkeeping business.
When different generations collide in a working environment (ie: you and your employees), it can be hard to collaborate at times because of their different points of view.
As a result, communicating properly and getting on the same page can be a challenge.
However, our guests today successfully found the solution in bridging the generation gap.
They’re currently working together in helping businesses and entrepreneurs thrive.
Returning guest, Dianne Mueller is the co-founder of the Institute of Professional Bookkeepers of Canada (IPBC) and owner of SOMA Small Business Solutions while her daughter, Bianca Mueller, is a second generation Certified Professional bookkeeper in Vancouver, Canada.
During this interview, you'll discover...
- How to overcome the challenge of communicating with employees from various generations
- How trust and respect play an important role in having different generations of workers
- How to create a productive working environment
