In this episode of the Tactical Dent Tech Podcast, I break down the real realities of getting paid on insurance jobs, especially when you're doing hail work outside of direct repair networks.
Sitting in our new shop, surrounded by active hail jobs, I walk through the exact issues we deal with when it comes to insurance payments — delays, confusion, mixed messages, paper checks, ACH deposits, and why you need systems in place to protect your cash flow as you scale.
This episode covers:
Why insurance companies struggle to pay non-network shops
The difference between proof of payment and promises
Why direction to pay is non-negotiable
Using power of attorney to keep jobs moving
How different insurance companies operate (State Farm, GEICO, Progressive, and others)
Why you must "lock the bike up" in your business
Creating SOPs for insurance payments
Protecting yourself as volume increases
Avoiding surprises after repairs are complete
If you're doing insurance work — or planning to ramp up hail volume — this episode will help you tighten your process, reduce risk, and make sure you actually get paid without chasing checks.
This is one of those conversations where seasoned hail techs will nod their head, and newer techs will take notes.
Relate or educate — either way, this one matters.
Welcome to the Tactical Tech Movement.
