Anyone else seeing a little dip in great customer service lately? When I say dip, I mean- complete-lack-of?
Today on the show I'm going to talk about customer service. It is a topic I have yet to share about on the show, and I don't think it needs to be hard, complicated or super strategic. But, if you don't focus on it, and brush up on your skills you could easily make a slip-up that could cost you a current customer and a future one too.
