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Title: From Conflict to Courage
Author: Marlene Chism
Narrator: Marlene Chism
Format: mp3
Length: 6 hrs and 12 mins
Release date: 04-07-22
Ratings: 4.5 out of 5 stars, 3 ratings
Genres: Conflict Resolution & Mediation
Publisher's Summary:
Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth. Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn’t the problem, mismanagement is. Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene Chism calls “the Three A's”: aggression, avoidance, and appeasing.
