Jourdan Hathaway, Chief Business Officer at General Assembly, discusses her experience integrating AI agents into her admissions team, including stories of real-world complexities, edge cases, and unexpected messiness of the implementation. We also explore the evolving AI skills gap and how companies have now shifted from expecting basic AI literacy to prioritizing skills like AI workflow design, critical thinking, and the ability to build AI-driven business solutions.
Key Takeaways:
Which new human roles are emerging around AI optimization and oversight, even as repetitive tasks are automated
How human strengths like judgment and ambiguity navigation remain critical as AI takes over first drafts, pattern recognition, and execution speed
What implementing AI agents actually looks like in practice, and why edge cases and human psychology matter more than expected
The evolving role of mentorship and how being specific, proactive, and action-oriented makes people far more likely to invest in your growth
Guest Bio: Jourdan Hathaway is Chief Business Officer at General Assembly (a global leader in AI skills training), where she oversees marketing, sales enablement, client delivery, admissions, student experience, career services, alumni relations, and partnerships.
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About this Show:
The Brave Technologist is here to shed light on the opportunities and challenges of emerging tech. To make it digestible, less scary, and more approachable for all!
Join us as we embark on a mission to demystify artificial intelligence, challenge the status quo, and empower everyday people to embrace the digital revolution. Whether you're a tech enthusiast, a curious mind, or an industry professional, this podcast invites you to join the conversation and explore the future of AI together.
The Brave Technologist Podcast is hosted by Luke Mulks, VP Business Operations at Brave Software—makers of the privacy-respecting Brave browser and Search engine, and now powering AI everywhere with the Brave Search API.
Music by: Ari Dvorin
Produced by: Sam Laliberte
