275. Boosting your customer experience | Nicole of Let Nicole Help

Description

In this episode I’m chatting with my friend Nicole, who helps a lot of people with their 17hats CRM, but also with other aspects of the customer experience. I’ve said this before, but the more I do balloons the more I think that balloons are about 20% of the equation and the rest is how you run your business.

So we chat about some ways to give your customers a good experience, like:

How to become known to prospective customers in the first place
Using your leads’ own words
Ways to help yourself get solid leads
Ways to nurture your leads & stay top of mind
Elevating their experience while fulfilling the service
Making yourself look professional in the way you collect info from your customers
How to take care of your customers after the job
How all of these things come full circle

Then as we wrap up, we focus in on three specific actions that you can take to get a jump on improving your customer experience today.

And in the UGlu Hotline, hear a good tip for site visits!

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Call into the UGlu Hotline to ask a question or leave advice! (262) 221-8514

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