Today I chat to Hanne Grice of Hannah Grice Pet Training and Behaviour. Hannah was a double silver winner at the 2021 Best Businesswomen Awards, being selected in both the Animal Services and highly competitive Customer Service categories.
Hanne has loved animals all her life. While working on The Big Breakfast she met someone who introduced her to animal behaviour studies. She never looked back. Today’s podcast discusses what an animal behaviourist does and why their help can be so important to pet owners. We find out how much research and effort goes into being an animal behaviourist and how highly qualified Hanne has become. We also talk about the importance of customer service and how it drives Hanne’s business.
Hanne tells us why she has chosen to enter numerous awards in recent years and what they have done for her business. She also explains why she loves the Best Businesswomen Awards and how entering helped her review her business with critical eyes.
If you are an animal lover who is interested to find out how someone gets into this line of work, or you want evidence that awards can really drive your business forward, don’t miss this episode.
{1:55} The Big Breakfast to Animal Behaviourist – Hanne’s story
{4:00} What motivated Hanne to train further to reach where she is today and what did that look like?
{7:22} The common problems Hanne sees with pets
{11:22} The challenges Hanne has faced in 16 years of running her business
{14:20} Hanne’s motivation for entering awards and what they’ve done for her business
{16:40} How awards have increased awareness of Hanne’s business and industry
{19:45} Hanne’s plans for 2022 and the future
Connect with Debbie @The Business Awards Show
Connect with Hanne @HanneGrice.com
Facebook @Hannegricebehaviour
Twitter @Hannegrice
