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Welcome to another episode of The Business Mechanic Show. In today's episode, we delve into the intricacies of performance management and delivering feedback that works. Our special guests, Danny and Tony, share their journeys and experiences in giving and receiving effective feedback. Buckle up for some game-changing tips!
Vaughn shares his insights on how he honed the skill of giving effective performance feedback.
Danny emphasizes the importance of frequency in feedback and the necessity to mix in positive reinforcement.
Follow the 24-hour rule to let emotions settle before giving feedback.
Tony divulges how he mastered the art of feedback, touching upon tools like feedback forms.
Creating alignment between job descriptions and performance expectations is critical.
Listening isn't just a skill but a crucial characteristic of effective management.
Understanding the "why" behind employee actions is equally important.
A methodology that promotes a two-way conversation and helps the employees come to their conclusions about their performance.
Danny and Tony discuss how role-playing exercises in their early 20s greatly contributed to their management styles today.
Importance of training for effective performance management.
Avoid year-end surprises; keep employees updated with regular feedback sessions.
Make the conversation about results, not motivations, to maintain a focus on performance.
Tony shares his approach to delaying conversations with underperforming employees and why it's a bad habit.
Effective leaders foster a compassionate two-way dialogue about performance.
Why monthly reviews should be a staple in your management routine.
A balanced approach, considering both metrics and behaviors, is crucial for an accurate review.
Rehearse various types of performance conversations to get the phrasing just right.
Regular practice sessions with team members can make the real conversations more effective and less daunting.
Understanding and mastering the art of performance management isn't a luxury; it's a necessity for any successful business. Learn from the experts and take actionable steps to improve not only your employees' performance but also your business as a whole.
Don't forget to subscribe to The Business Mechanic to stay updated on all our future episodes that aim to equip you with the tools to rev up your business. If you enjoyed this episode, please leave us a review and share it with your network!
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