“Don’t overpromise but deliver spectacular results.”
This week we spoke to Carmel Gardiner, licensee at Abel McGrath, about how she has created a culture of support and success at one of WA’s best boutique agencies.
Show Notes
0:15 – Who is Carmel?
0:40 – How Carmel got started
2:15 – Some of the biggest changes Carmel has seen since starting in the industry and what to focus on in such an ever-changing industry
3:15 – Why it’s important to surround yourself with people that you trust
4:05 – Carmel’s thoughts on the changes in real estate and how agents can make things work in such a tough market
5:20 – Why Carmel doesn’t believe real estate is a man’s game
6:50 – The transition from sales to managing an agency and why good sales reps must be resilient
8:10 – How Abel McGrath has moved with the times
9:00 – The importance of a reps personal brand
10:20 – What’s next for Abel McGrath
11:40 – How Abel McGrath have developed their company culture
13:40 – How the company culture helps breed successful reps
14:35 – Why it’s so important for reps to experience different types of training
15:25 – Carmel’s philosophy on managing people and why listening is so important
17:00 – Why the busy life everyone leads is Carmel’s biggest challenge in managing staff
18:20 – What Abel McGrath look for in their staff
20:15 – The biggest challenges Carmel faces in her role & what she is most proud of
23:00 – Carmel’s final advice to anyone looking to start a career in real estate (or any business in general!)
