What happens when someone experiences real coaching for the first time?
In this episode of The Amanda Kaufman Show, I'm joined by Rusty Tugman, leadership trainer and workplace coach for the Oklahoma Department of Human Services. Rusty shares how a single coaching conversation grew into the first internal coaching program of its kind within Oklahoma state government — and why clarity, not advice, is what actually creates change.
We unpack what true coaching looks like in practice, why trusting the coaching process matters, and how coaching helps people move from confusion to conviction with confidence.
If you're a coach, leader, or someone curious about what coaching is actually meant to do, this episode is for you.
LinkedIn: https://www.linkedin.com/in/rusty-tugman/
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