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Customer Service Revolution

213: From Struggles to Success: John's Journey

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Description

Summary
 
In this episode of the Customer Service Revolution podcast, John R. DiJulius III shares his journey from a challenging childhood to becoming a successful entrepreneur. He discusses the impact of his family dynamics, struggles in school, and the role of sports in shaping his character. John reflects on his experiences working at UPS, which became a turning point in his life, leading him to pursue college baseball and eventually entrepreneurship. He emphasizes the importance of hard work, luck, and giving back to the community through his initiative, Believe in Dreams.
 
Takeaways
  • John's childhood was marked by the absence of his father.
  • He struggled academically but found solace in sports.
  • Sports played a crucial role in developing his leadership skills.
  • Working at UPS provided him with financial stability and discipline.
  • He walked on to play college baseball after years away from the sport.
  • John's experiences shaped his entrepreneurial mindset.
  • He emphasizes the importance of luck in his success.
  • Giving back to the community is a core value for him.
  • He learned valuable lessons from his family dynamics.
  • John's journey highlights resilience and determination.
Chapters

Part 1 (episode 213)
00:00Introduction to Customer Service Revolution Podcast
02:37John's Early Life and Family Background
05:03The Impact of Family Dynamics on John
07:35School Challenges and Academic Struggles
10:05The Role of Sports in John's Life
12:30Navigating High School and Early Career Aspirations
15:00The Journey Through College and Entrepreneurship
17:59Developing Leadership Skills Through Sports
20:29Reflections on Personal Growth and Identity
30:49Academic Struggles and Realizations
Part 2 (episode 214)
33:41The Turning Point: A Job at UPS
39:00The Walk-On Experience: A New Opportunity
44:28The Journey to Graduation
49:28From UPS Driver to Entrepreneur
53:24The Impact of Luck and Hard Work
01:02:09Giving Back: Believe in Dreams
 
Links
 
Episode 192:  From UPS Driver to CX Authority. https://thedijuliusgroup.com/csr-192/

Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/

Interview Questions: https://thedijuliusgroup.com/resources/

The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/

Experience Revolution Membership:  https://thedijuliusgroup.com/membership/

Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia

Books

Contacts:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com

 

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