We invite strangers into our homes. We trust them, and we hope that if they have any issues they communicate with us. But what happens when a guest posts a negative review that shuts down your business? In How One Review Can Delist Your Airbnb, I speak with Jeannette Belliveau about her experience when Airbnb delisted her vacation rental and what she did about it. Sometimes, justice prevails and the little person wins.
