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Why NPS Matters with Ian Aguilar

Ian Aguilar and Joe Lynch discuss why NPS matters. Ian is the Founder of UrgencySelling, where he helps logistics and transportation companies to rapidly improve sales while reducing the cost of customer acquisition.

About Ian Aguilar

Ian Aguilar is the Founder and Managing Director of Urgency Selling. With 18 years dedicated experience in 3PL, 4PL, and Technology, Ian pioneered the adoption of The Challenge Sale, Account Based Marketing, and Demand Generation across supply chain and logistics. Following ten years with UPS, Ian co-founded LinkedIn ABM who earned recognition as a top 20 influencer on LinkedIn. With studies in Communications and Media from Mt. San Antonio College, Ian’s passion evolved into broader management consulting to support Executive and Entry-level transformations from Diagnostic into Consultative sales. This approach has helped teams including Schneider, Estes, Oracle, MercuryGate, Kuebix, and MyCarrier to achieve CXO-level leads, single email and single dial closes, 15% margin growth, and reduced enterprise sales cycles over $8MM in GP by up to nine months.

About UrgencySelling

Urgency Selling was founded in 2016 to craft differentiated go-to-market strategies for Fortune 50, Private Equity, and Start-up teams. Urgency Selling assists Executive and Marketing partners to streamline content and coaching for Sales which rapidly reduce the cost of acquisition, prevent turnover, and expand lifetime value. This is accomplished by integrating Operations’ quantifiable insights with Marketing, allowing Sales the tools necessary to engage senior ranks, create consensus between 5-to-8 influencers, prove differentiation from competitors, and justify significantly higher margins with guaranteed upsell expansion based on your solution’s initial six-month performance.

Key Takeaways: Why NPS Matters

Learn More About Why NPS Matters

Ian Aguilar's LinkedIn

The Logistics of Logistics Podcast