Your customer is receiving the best-of-the-world customer experiences and they are judging you against those experiences. Your competition is not just your competition. It's time to exceptionalize your customer's experience. Lior Arussy, President of the Strativity Group joins host Jay Ehret to discuss how you can turn your customer experience into a loyalty-building asset.
Guest: Lior Arussy, President of Strativity Group Host: Jay Ehret of TheMarketingSpot.com
Topics Discussed:
Customer Loyalty
Customer Expectations vs. Your Beliefs
Exceptionalizing Customer Experiences
Customers Paying You Back
Your Real Competition
