You only make a first impression once. The initial consultation is the opportunity to show how you are different from every other lawyer and to build a relationship with your client. The attorney client relationship is built on trust and that trust starts from the first phone call and the initial consult. The tone you use during the initial consult sets the tone for the rest of the representation. Set the tone!
Highlights:
- Understand the purpose and objectives of a DWI consult
- Learn how to help a client listen during a consultation so that they can retain more of what you are telling them and you don't have to repeat yourself later
- Discover the vital importance of asking the right questions during your first conversation with your client and why asking lots of questions is critical to your business
- See the value of creating a clear game plan with your client during the consult and how this game plan empowers your client
