Discover the importance of effective communication, specifically the difference between what is said and how it is interpreted. In sales and personal interactions, how something is said can drastically alter its meaning. Eric illustrates this point through examples of text message confusion and the impact of tone of voice. Triplet further emphasizes the significance of body language and non-verbal cues, referencing research from a psychology professor. Ultimately, the podcast encourages listeners to become more aware of their own communication style and how it might be perceived by others, stressing the importance of self-reflection and understanding different personality types.
Key Takeaways...
● Contractors often struggle to effectively communicate with clients and potential clients, particularly regarding sales.
● People interpret communication based on tone of voice and body language more than the actual words spoken.
● Contractors should avoid sharing too many accolades as it can make them appear arrogant.
● Asking a prospect about their budget for a project can be perceived negatively.
● Understanding different personality types can enhance communication as people interpret messages differently.
Links to resources:
Contractor Sales Secrets: ContractorSalesSecrets.com
Water Garden Expo 2025: WGExpo.com
The All American Koi Show: AllAmericanKoiShow.com
Fitz Fish Ponds: Koi Trips
Book A Call With Triplett: Call with Triplett
The Pond Digger - https://theponddigger.com/
You can also check out The Pond Digger's products at:
http://helixpondfiltration.com/
And follow his adventures in the pond world at:
