Bassel el Koussa, co-founder and CEO of same-day and next-day delivery company Quiqup, is my special guest. We discuss:
- How Quiqup was founded
- The original Quiqup concept and how it evolved
- Creating a model that works at scale
- Enabling same-day, next-day and time-slot delivery for retailers
- The growth in same-day delivery in e-commerce
- The importance of ship-from-store in omnichannel retail
- Reimagining retail stores - changing the retail experience and creating micro-fulfilment centres
- The technology that powers Quiqup's real-time view of its operations
- The continuous delivery concept
- How Quiqup's Task Operations Manager works - including dynamic task allocation
- Customer-facing interactive delivery management
- Quiqup's partnership with Parcelly (micro warehousing and express delivery)
- The Quiqup delivery fleet
