Mark Harrison, Head of Markets at International Post Corporation, goes behind the data of the IPC's recent Global Postal Industry Report. We cover:
- How the postal industry is evolving
- Key postal industry trends
- Analysis of decline in letter volumes, in particular e-substitution, and comparison between sectors
- Pricing of letters, fixed costs, and volume decline
- Changing the universal service obligation
- Parcel volume growth vs e-commerce growth
- Posts partnering with delivery start-ups
- Competition in parcel delivery and the impact on margins
- Posts diversifying outside the letters business
- International operations
- Acquisitions
- Major trends that will shape the postal sector
