Marek Różycki joins me to preview our seminar and workshop at Parcel+Post Expo this year, including:
- Unattended delivery (in-car, in-home) vs out-of-home delivery
- Delivery density and the advantage of being first to market
- Customer experience in delivery
Cathy Morrow Roberson, founder and lead analyst at Logistics Trends & Insights, joins me to discuss UPS's recently announced delivery initiatives:
- A quick overview of UPS's Q2 results
- UPS Access Point (PUDO) network - new partnerships
- Partnering with pharmacy chains - UPS and FedEx
- Delivering to PUDO points instead of making residential delivery attempts
- Seven-day pick-up and delivery
- Working with the USPS - just for rural addresses?
- Using UPS's own fleet
- Pricing, employees, and contracted delivery
- Evening deliveries
- Scheduled (time window) deliveries
- Drone delivery
- Medical deliveries
- Swiss Post and Matternet
- Why Cathy loves drones
- UPS's air operations
- E-commerce volumes
- Revenue per package
- Is Amazon putting more volume into UPS's network?
- Is Amazon a competitor? What makes it a threat?
