Marek Różycki (Last Mile Experts) discusses research on the out-of-home delivery market (parcel lockers and PUDOs) in Poland:
- Why the Polish out-of-home delivery market is important to understand
- What's driving the push for delivery to parcel lockers and PUDO points
- Size of the various parcel locker networks in Poland compared to other European markets
- Carrier agnostic or carrier specific? Comparison of the various networks
- PUDO partnerships with retailers
- InPost's operations in Poland and in other markets
- Store-based parcel lockers for click-and-collect purchases
- Returns via parcel lockers
Click here to sign up for the PUDO/parcel locker workshop.
Also in this episode, Derek Osborn joins me to preview our Social Media workshop at Parcel+Post Expo:
- The importance of top class social media engagement for the postal and delivery sectors
- Which platforms to use? How to engage with customers? What about the expectation of instant response?
Sign up for the Social Media workshop here.
