Bertrand Späth, co-founder of active tracking provider Kizy Tracking, discusses creating a modern tracking solution and enhancing the customer experience:
- Creating best-in-class customer tracking
- Transparency in cross-border shipping
- Customer expectations - especially younger digital natives' expectations
- Current problems with parcel tracking, including:
- Visibility
- Quality of data
- Passive barcode scanning systems
- Missing scans
- Creating a great customer experience with parcel tracking
- Active tracking
- Kizy's active tracking solution for letters and parcels
- Affordable active tracking
- Weight and quality of service
- Cross-border shipments
- Security of parcels - even when being handled by partner networks
- Reusable technology
- Case study on how active tracking helped clear international bottlenecks
- Theft detection
- Measuring delivery network performance
- The future of tracking
- Need for transparency
- Global services
- 5G and other tech advances
- Managing tracking data
- Active tracking enhancing delivery services
Visit kizytracking.com for more information.
