Dean Maciuba, Director Consulting Services at Logistics Trends & Insights, joins me to discuss the universal parcel locker concept:
- Defining a Universal Parcel Locker (UPL) network
- Managing the physical network
- Parcels from different carriers and merchants
- Post-pandemic parcel volumes - implications for a UPL network
- Current parcel locker networks in the USA
- Access points (PUDOs) being set up in lieu of parcel lockers
- Contactless delivery and PUDOs/lockers
- Cost of lockers used by FedEx and UPS in the USA
- The race to reduce delivery costs (in part driven by Amazon)
- What sort of locker solution might the US Postal Service
- The US Postal Service's existing parcel locker network - called GoPost
- The USPS hosting a carrier-agnostic Universal Parcel Locker network
- Existing Parcel Select service
- Would carriers and e-commerce merchants pay the USPS to deliver to parcel lockers?
- Co-locating parcel lockers near a post office
- How postal operators can use parcel lockers
- Locations of USPS post offices
- Driving revenue and foot traffic at post offices
- Parcel surcharges for peak season (USPS, FedEx, UPS) - including volume-based surcharges
- Hiring surge in the US delivery sector
- Who will cover costs of parcel surcharges?
- What a Universal Parcel Locker network might mean for parcel costs in the USA
- Added bonus: Ian solves the peak season problem for the USA
