Marek Różycki, Managing Partner at Last Mile Experts, joins me to discuss the forces and trends driving innovation in the last mile:
- What has been driving innovation in the last mile in Poland
- Lodging returns via parcel lockers
- Customer-centric delivery features
- Growth in parcel volumes over recent years – even pre-pandemic
- The future for cross-border parcels – including marketplaces
- Amazon creating local presence outside the USA
- Amazon's existing infrastructure in Poland
- Amazon Fresh expanding in Spain and Italy – what about Poland?
- Will Amazon's full offering be introduced in markets outside the USA?
- Background to Amazon launching Amazon Fresh
- Smart locks and in-home / in-garage delivery
- Solving parcel delivery problems by implementing existing technology
- The never-ending need to invest in last mile tech
