Three delivery experts join me to talk about the trends that will shape e-commerce and delivery in 2023.
Thiemo van Spellen, Group Global Accounts Managing Director at DPDgroup, discusses:
- Impact of geopolitical events on parcel industry
- Ecommerce growth trends
- Finding balance between managing price pressure and dealing with cost increases
- Retailers looking for cross-border growth
- Second-hand / second life marketplaces
- Sustainability and the circular economy
- Optimising end-to-end value chain
- Improving cross-border returns
Ann Snitko, Chief Product Development Officer at Omnic, covers:
- How delivery is changing
- Autonomous transport being used in logistics
- B2B sharing economy
- Delivery robots
- Hyperlocal delivery
- Growth in parcel locker networks
- Parcel locker partnerships
David Spottiswood, co-founder at Hurricane Commerce, gives us the low-down on changes affecting cross-border delivery:
- Regulation and compliance in international parcels
- Governments demanding greater visibility of cross-border parcels
- National governments seeking revenue
- ICS2
- Airlines demanding full and correct data for all shipments
- STOP Act (USA)
- Collecting accurate customs data for parcels
- Protecting market share
- Sustainability
