Robert Jordan, CEO at the Information Factory, discusses how data can be used to drive profitability in delivery and logistics. We cover:
- Harnessing logistics and delivery data
- Data is not just about reporting
- Falling letter volumes, volatile parcel volumes, labour pressures
- Postal operators dealing with operational issues in the network and the last mile
- Revenue optimisation
- Using data for performance and sales reporting
- Being price competitive in delivery and logistics
- The importance of having a data strategy
- Receiving and transmitting data
- What to look for when it comes to data quality in logistics
- Making sure data is fit for purpose
- Creating a cost model (activity based costing)
- Tying in with the general ledger
- Allocation of costs
- Ops cost per move
- Assessing profitability of customers and lanes
- Data underpinning optimisation of logistics operations
- Ensuring data is fit for purpose
- Observability
