Dean Maciuba, Managing Partner (USA) for Crossroads Parcel Consulting, analyses the major trends in the US last mile over the past 12 months.
- Observations on 2023 peak season parcel volumes
- Technology allowing shipper diversifications and managing multiple carriers
- Surcharges pushing shippers to find alternatives to UPS or FedEx
- UPS and FedEx being aggressive in discounting
- Retailers taking delivery in-house
- Local delivery services allowing retailers to offer fast delivery
- Using local stores as delivery centres
- Retailers setting up sortation centres
- Walmart GoLocal delivery service delivering for other companies
- Delivery allowing Walmart and Target to compete with Amazon
- Amazon shipping more parcels than UPS and FedEx
- Amazon's B2B e-commerce business
- Amazon up-selling to businesses
- Economic conditions impacting e-commerce and delivery
