Peter Dunn, Director of European Relations, Cullen International, discusses the USO, how European postal operators are reacting to falling letter volumes, and more.
- The purpose of the Postal Services Directive, including letters USO and quality of service
- How local universal service obligations can be changed
- Flexibility provisions in Postal Services Directive
- Changes to letter delivery frequency in Italy (Poste Italiane)
- Letter volume declines in Nordic countries
- Introducing alternate-day letter delivery
- Lack of standardised EU approach to USO scope definition
- Parcels in the USO
- Local variations in letter volume declines
- Review of the Postal Services Directive
- State aid and government support for postal operators
- Letter trends and USO review worldwide
- Varying national responses to falling letter volumes
- Cultural and operational differences between postal operators and markets
