Milos Zlatkovic, Founder and CEO of Mily Technologies, and Hugh Craigie Halkett, CEO and Founder of StampFree, discuss major delivery trends for 2025.
Milos Zlatkovic covers:
- Out of home delivery and cross-border ecommerce
- InPost delivering cross-border
- E-commerce growth in 2025, including very cheap cross-border purchases
- Amazon Haul, Temu and Shein
- Parcel lockers and last mile capacity
- Developing dense out-of-home delivery networks
- Cost of living and cheap delivery
- Best practice in customer delivery notifications
Hugh Cragie Halkett covers:
- Customer convenience in delivery
- Artificial intelligence and delivery services
- Parcel locker adoption in different markets
- Royal Mail deploying parcel lockers in UK
- Pricing mechanisms to encourage parcel locker usage
- Standing out - and not becoming the "carrier of last resort"
- Using technology to gain a competitive advantage
