Mindaugas Cerpickis, Director at Copenhagen Economics, analyses proposed changes to the universal service obligation in Norway.

• Background to USO reform proposals
• Posten's current USO, including delivery standards
• Alternate day letter delivery
• Out-of-home delivery for letters
• Electronic notification for letter delivery
• Option for weekly residential letter delivery
• Anticipated savings in last mile letter delivery
• Exceptions to proposed letter delivery changes
• Ensuring access to the letter service for vulnerable users
• Managing over-the-counter letter delivery
• Options for delivering letters with parcels
• Electronic notifications options
• Consultation process and timeframe
• European Postal Directive