The Postal Hub Podcast is 10 years old! To mark this milestone, postal and delivery experts from around the world are sharing their perspectives on the last 10 years in the sector. The first part of the series features Holger Winklbauer, CEO at International Post Corporation, along with international postal and delivery experts Peter Somers and Derek Osborn
Peter Somers discusses:
- Trends in e-commerce growth
- Postal operators transforming to focus on parcels
- Domestic vs cross-border parcels
- Covid upending the delivery landscape
- 20-minute delivery in UAE
- Competition in the last mile
- Response to declining letter volumes
- Customer delivery preferences in Middle East, including residential vs out-of-home
Holger Winklbauer covers:
- Small parcels originating from China in the international postal system
- Demand for faster cross-border delivery
- Changing international rates and impact on parcel flows
- Role of consolidators, forwarders and airlines in cross-border e-commerce
- Getting warehouses closer to customers
- Online retailers taking logistics in-house
Derek Osborn discusses:
- Change in the postal industry
- Managing the USO
- Culture change
- Predictions of postal doom
- Recognising the value of the post
- Repositioning the post
