International postal expert Alan Barrie along with CEP-Research Chief Editor Paul Needham have their say on 10 years that have changed the delivery world.
Alan Barrie discusses:
- Keeping letters profitable to avoid draining postal businesses of cash
- The e-commerce runaway train
- Data and the digitisation of the post
- Transformation in the last mile
- Growth in out-of-home parcel delivery
- Facilitating international e-commerce via data
Paul Needham covers:
- Consumer behaviour changed by the pandemic
- Overall parcel volume growth trend in B2C and B2B
- International parcel flows and the growth in new lanes
- Fast growth in China and Asia
- Amazon's emergence challenging growth of traditional parcel carriers
- The profitability challenge
- Consolidation in the delivery sector
- Postal privatisation
- Diversification of last mile delivery options
- Sustainability
- Innovation and the impact on availability of labour
