Jakub Rymkiewicz, Market Research Manager at the IPC, shares some key findings from IPC's Cross-Border E-commerce Shopper Survey 2025.
- China's continued dominance in cross-border e-commerce
- Growth of Chinese marketplaces - in particular Temu
- Delivery speed for cross-border orders
- Shrinking delivery times from China
- Moving fulfilment centres closer to the consumer
- EU fees on cross-border orders
- Trends in delivery locations, including out-of-home delivery
- Continuing prevalence of residential delivery in some markets
- What powered growth in parcel locker usage
- Dwell time for out-of-home delivery
- How consumers travel to out-of-home delivery points for parcel collection
- Cross-border returns, including paid returns
- Retailers targeting serial returners
- Sustainable cross-border e-commerce delivery
- Who should fund sustainability in delivery?
