QLE Ep. 125 - Building a Winning Culture with Jim Cathcart
In the latest Quick Lube Expert Podcast, I sit down with Jim Cathcart, a celebrated speaker, author, and business mentor, to explore the importance of culture in creating a successful quick lube business.
We discuss the role of culture as the “lube” that keeps an organization running smoothly, and Jim shares his insights on why businesses should be viewed as living systems, not just mechanical operations. He emphasizes the significance of building strong relationships—not only within your team but also with your local community.
Jim also delves into actionable strategies, including:
Whether you’re an owner, operator, or technician, this episode is packed with practical advice to help you strengthen your business and grow a motivated, loyal team.
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