Claire is joined by Grant Chisnall a crisis trainer, advisor and podcaster, who has a passion for leadership communication and decision making. In this episode they covered a lot of ground including the escalation from incident response to crisis management, and talk about business collaboration before an incident, and how to plan for resilience while mopping up a cyber incident.
Grant has supported some of the world's leading organisations through crisis events ranging from cyber attacks to coronavirus; activism to air crashes; and from Natural disasters to workplace fatalities. His podcast ‘Crisis Talks’ tells the extraordinary stories of people who have led through crises and their stories of leadership and resilience in the face of adversity. Grant’s aim is to help leaders prepare for the worst-case scenarios and respond proactively and with confidence to any incidents that threaten their people, operations or reputation.
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