In this second batch of HITEC interviews, Susan invites a new group of hotel tech leaders into the Top Floor recording booth to deliver their best Elevator Pitches—and a few unforgettable stories. From AI-powered concierges to spa booking solutions and a piano-playing manager who couldn't play piano, this episode blends industry insight with plenty of personality. Plus, you'll find out exactly how a monkey became part of a hotel's guest communication demo.
Featured guests:
James Hansen, Vice President of Business Development, REECO
Eric Lutz, Co-Founder & CEO, OLIVE
Shawn Tarter, President, RealTime Reservation
Mark Cederloff, CEO, VSR Network Technologies
Mike Medsker, Founder, SIV
Jen Barnwell, President, Curator Hotel & Resort Collection
Tess McGoldrick, Senior Vice President, Travel & Hospitality, Revenue Analytics
Tanya Pratt, Global Vice President, Oracle Hospitality
Stephen Chen, CEO, Phunware
