In this podcast, Chris and Ashley interview Carol Somerville Roberts, who is the principal of Evolve Dentistry in Bristol
She opened the practice nearly 10 years ago as a squat and today she has a flourishing business employing 17 people.
This interview is absolutely full of gems and will inspire and motivate you. Please have a pen and paper ready to take lots of notes.
You will discover,
- The lengths that Carol took to recruit new patients into her practice's, even handing out leaflets in her local supermarket
- The two biggest business mistakes she made setting up her practice
- The environment she has created and why it has worked so well
- The four-word banner that has brought her a ton of brand new patients to her practice off the street
- The bonus structure has put into place that inspires her team to new levels of performance
- The importance of celebrating our wins
- How she recruits her team, a little clue, very rarely does she recruit people who have worked in dental Practices before.
- The importance of values and the ACT Principal she has in stored into her team.
AND SO MUCH MORE.
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