Whether you're a barista, barrister or baseball player, most everyone experiences a negative work environment at some point in his, her or their career. And given the average person will spend some 90,000 hours in the workplace over a lifetime, a toxic culture can be downright destructive to employees.
Dr. Rhea Settles witnessed this firsthand in multiple levels of the education system, inspiring her to found The Civility Zone. On this episode, she shares what she's learned from her work with clients and offers practical solutions to foster a workplace culture based on respect and – you guessed it – civility.