Ep 618 features Morgan, an Education Manager for Pafford Emergency Medical Services out of Mississippi.
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Episode topics –
How Morgan’s early experiences shaped her passion for EMS and dispatch
The realities of dispatcher training, including unforgettable first calls
The importance of mentorship and building a supportive team culture
Dealing with trauma, burnout, and staying resilient in public safety
Advice for future dispatchers and changing the culture for the next generation
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
