Ep 619 features Charles, a 911 professional and CTO at NVRDD, Massachusetts.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Charles' path from chef and EMT to emergency dispatcher
Translating soft skills and multitasking from the kitchen to the comms center
The intensity and training required to handle life-and-death calls
Handling emotional impact, tough calls, and support systems in dispatch
Key advice for new dispatchers and lessons learned from five years in the trenches
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
