Ep 627 features Tipi, the Chief of Staff at the Office of Unified Communications (OUC).
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Episode topics –
Tipi's journey from high school aspirations to Chief of Staff at the Office of Unified Communications
Early experiences and powerful calls that shaped her public safety career
Major differences in call types and procedures between Amtrak and Montgomery County dispatch
The impact of ECC workplace culture on retention and employee wellness
Actionable strategies and real examples to improve morale and build positive ECC environments
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
