Ep 640 features Shannon, a 911 professional out of Virginia.
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Episode topics –
Dispatchers' experiences handling severe winter weather and long shifts
Shannon's unique journey into dispatch and her approach to training new recruits
Emotional challenges and the importance of closure after difficult emergency calls
The viral "trash panda" (raccoon) liquor store incident and how it unfolded from the dispatch perspective
Advice for staying compassionate and positive in a high-stress 911 environment
If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
