in addition to accelerating the transformation, it also sustains the transformation because any net new work that gets piled on in this new global model can be absorbed, because you now have a new type of work force that can potentially do it without the heavy lifting in integration, cost, and so forth. The second piece of this is that our key learning is that you are tracking everything they do. You have data that allows you to derive metrics on how long you do a certain type of activity, and therefore you can now measure and potentially apply costs on how you potentially provide a service that these bots can do for you.
