Today we will deep dive into the topic of service design with our guest Tim Macarthur. Tim Macarthur is a Service Designer based in Dublin. His career has seen him work in the enterprise such as IBM, in consultancy and in service innovation for various international organizations. Tim co-founded the Service Design Network in Ireland and is a visiting lecturer at the National College of Art & Design in Dublin. Tim is deeply interested in the intersection of Service Design and other disciplines in bringing valuable, delightful services to life. Certainly, a mission we can all get behind.
And here's the reading list we promised:
This is Service Design Thinking, Marc Stickdorn
This is Service Design Doing, Marc Stickdorn
Orchestrating Experiences, Chris Risdon & Patrick Quattlebaum
