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Today Mary Holm speaks to Charlotte Ryan about how to complain about any financial service in NZ. Research from the FMA shows that only a third of New Zealanders would know what to do if they were treated unfairly by a financial services provider.

Today Mary Holm speaks to Charlotte Ryan about how to complain about any financial service in NZ.

Research from the FMA shows that only a third of New Zealanders would know what to do if they were treated unfairly by a financial services provider.

Go to this episode on rnz.co.nz for more details