In this episode, Casey and Jarrod sit down with Josh Smith, Co-Owner and COO of Dental Claim Support, to uncover one of the most overlooked money drains in dentistry: insurance mismanagement. Josh breaks down why so many practices struggle with billing, insurance adjustments, and collections—and how even strong, busy offices quietly lose tens of thousands each year without realizing it. Together, they walk through the real warning signs that your practice is “drowning in insurance,” from inflated write-offs to aging claims to misleading collection percentages that look good on paper but hide serious problems.
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