It’s a trap! Feedback feels that way sometimes. A trap, a monologue, or various other modes that result in defensiveness and shut-down. In this episode of OWLCAST, David Morelli and William Oakley break down why traditional feedback (like the dreaded "feedback sandwich") often fails and introduce the RESPECT model. Derived from doctoral research on world-class coaches, this framework transforms feedback from a "delivery of bad news" into a dynamic conversation anchored in growth, empathy, and mutual goals.
Key Topics:
· The "Spirit" of Feedback: Feedback should be a two-way conversation aimed at behavior change or perspective shifts, not a one-sided monologue or a documentation of failure.
· Context is King: People are highly receptive to feedback when it is clearly connected to something they care about (e.g., a promotion, a personal goal, or avoiding future frustration).
· The Coachability ROI: Being able to receive feedback "like a champion" leads to more investment from leaders, better work opportunities, and higher job security.
· Kill the Inauthentic Sandwich: Avoid the "good-bad-good" sandwich if it feels forced; instead, use the RESPECT styles to add "better ingredients" to your communication.